The pandemic from Covid 19 brought changes in the PA and the actuality of the topic of smart working (SW) in PA has exploded since March 2020. In a very short time the use of digital has increased more than it has been attempted in many years. The PA has reacted swiftly to ensure the provision of services to citizens and to respond to the needs generated by the pandemic, understanding the importance and the need for a profound renewal based on cultural change, digital transformation and the enhancement of women and men. Of course we can not consider the SW an innovation or a new mode of work as the Law n. 191 of 1998 has been in force for more than 20 years. The paper wants to reflect on the decisive role of human action within organizations and tries to answer research questions trying to understand the reasons that motivate employees of the PA to want to continue working in SW even after the pandemic and if this can be considered a new way of working. All this is part of the introduction of an innovative mode of work organization, based on the use of flexibility, on the assessment by objectives, on the recognition of the needs of employees, all in the light of the need to reconcile work and personal time.

The Sustainability and Flexibility of work in times of emergency: the case of PA

Bonacci I;Zifaro M
2021-01-01

Abstract

The pandemic from Covid 19 brought changes in the PA and the actuality of the topic of smart working (SW) in PA has exploded since March 2020. In a very short time the use of digital has increased more than it has been attempted in many years. The PA has reacted swiftly to ensure the provision of services to citizens and to respond to the needs generated by the pandemic, understanding the importance and the need for a profound renewal based on cultural change, digital transformation and the enhancement of women and men. Of course we can not consider the SW an innovation or a new mode of work as the Law n. 191 of 1998 has been in force for more than 20 years. The paper wants to reflect on the decisive role of human action within organizations and tries to answer research questions trying to understand the reasons that motivate employees of the PA to want to continue working in SW even after the pandemic and if this can be considered a new way of working. All this is part of the introduction of an innovative mode of work organization, based on the use of flexibility, on the assessment by objectives, on the recognition of the needs of employees, all in the light of the need to reconcile work and personal time.
2021
978-88-96687-14-7
Covid 19
PA
Smart working
Sustainability
Knowledge Management
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/20.500.12606/4301
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