To try to understand what the role of social media is in the process of starting and developing brand value.Furthermore, it will be examined how the transformation from brand loyalty to "brand trust" takes place. Asurvey will be carried out to bring participants to navigate on the Facebook page of a luxury brand. The aimis to measure the role of Social Media Marketing, by completing a questionnaire, in the process ofdeveloping brand value and strengthening affection for the brand. Thanks to an analysis of the referenceliteratures and through an analysis of the case, we have come to understand how, in luxury, social mediacontribute to developing brand value and strengthening affection
Social Media Marketing as a tool to manage luxury brands
Granata G;
2019-01-01
Abstract
To try to understand what the role of social media is in the process of starting and developing brand value.Furthermore, it will be examined how the transformation from brand loyalty to "brand trust" takes place. Asurvey will be carried out to bring participants to navigate on the Facebook page of a luxury brand. The aimis to measure the role of Social Media Marketing, by completing a questionnaire, in the process ofdeveloping brand value and strengthening affection for the brand. Thanks to an analysis of the referenceliteratures and through an analysis of the case, we have come to understand how, in luxury, social mediacontribute to developing brand value and strengthening affectionI documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

