Performance Measurement in integrated culture systems: a treasure map for public (Plus)value?

This paper focuses on the topic of Performance Measurement in the realm of Community Governance with the aim to fill the gap in the literature of Public Management and Governance and to provide practitioners with good tools for measuring Public Value. It is argued, infact, that there is a major opportunity for governments to achieve effective and efficient results in improving their communities by allowing citizens to use performance measurement (Bovaird 2003, Holzer and Yang, 2004; Borgonovi 2008; Bianchi, Wiliams, 2013) to generate actions towards better public services (Bianchi, 2009, 2012, 2014; Bianchi, Rivenbark, 2014). In other words, the model of Community Governance, observesthe linkages between citizens, governments and measuring performance as configured in a triangle (Foley, Martin, 2000). The literature will also cover the issue of the territorial dimension named the Metropolitan